The Envera Systems Difference
All-Inclusive Security Provider
What makes Envera Systems different from other security providers? We provide all services from implementation to installation, servicing of equipment, and monitoring. We can control every step of the journey to make sure that we are providing best-in-class service at all times. If something goes wrong, Envera is there.
Once you hire Envera Systems for your security needs, our Implementation Team is there to plan what will happen prior to the system turning on. They assist in permitting, installation timelines, ordering for Internet lines, and introduction to residents if necessary. A team member will be assigned as the main point of contact throughout installation.
Envera’s Central Station operates 24 hours a day, 365 days a year and is staffed by state-licensed Class D guards. Our guards are provided with ongoing training to prepare them for any situation that may arise. Customer Care agents are also ready to assist with video pulls, database management, and questions from residents, property managers, or developers.
At Envera Systems, we have our own team of installers to make sure that every installation is done professionally and in a timely manner. We are constantly providing our Installation Team with ongoing training to make sure they know how to properly wire and program the technology we use in the field. They are held to the standards of each municipality that we work in to make sure that all systems are up to required codes. We have Installation Supervisors and a dedicated trainer to make sure that everyone stays on track.
Should any equipment need to be serviced or replaced, Envera will be there to make sure that your system is operating properly. We have a dedicated Service Team that can perform emergency repairs as well as standard maintenance. We can't do our job effectively if your equipment isn't working properly. We will communicate any issues that we find and timelines for repairs or service. We also offer a Service & Maintenance plan to help communities budget for unexpected maintenance.