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Testimonial: Property Manager – Casabella of Windermere

Posted by on Aug 29, 2017 in Blog, News, Testimonial | Comments Off on Testimonial: Property Manager – Casabella of Windermere

Below is a testimonial from Mia Evans., Property Manager, Casabella of Windermere.  

Envera was very easy to work with. They will walk you through the entire process pointing out a different prospective, myself, as a manager would not have thought of. The transition between two different systems was seamless. I had zero lock outs, and their system is very user friendly for my homeowners to use. I would absolutely recommend this system to anyone!

These are the success stories Envera Systems can produce for your community.

Do you wish to share your community’s experience?  If so, we’d love to hear from you!

Testimonial: Resident – Aventine

Posted by on Aug 29, 2017 in Blog, News, Testimonial | Comments Off on Testimonial: Resident – Aventine

Below is a testimonial from Gina T., Resident, Aventine of Miramar

I am a property owner in one of your gated communities, Aventine, and just had to let you know that I had a wonderful experience when I called your customer service dept.  I was quite ignorant as to how the gate system worked and called to find out if I could get some guidance.  I got Denise on the phone and she was very efficient and patient with me and all my questions.

 

I had to call again, and this time I spoke with Tommie – she was exceptional! Not only did she answer my other question, she helped me with the MyEnvera app.  She explained how to put in a username and my password and while on the phone, she walked me through the app to add my potential visitors.  I was so impressed at her professionalism and thoughtfulness and her patience to guide me.

 

Denise and Tommie are truly commendable customer service representatives.  I hope you will pass this on to their supervisors because they need to know how great these ladies are!

And tell them “thank you” again!

These are the success stories Envera Systems can produce for your community.

Do you wish to share your community’s experience?  If so, we’d love to hear from you!

Securing Your Community Against Workplace Violence – FLCAJ August

Posted by on Aug 29, 2017 in Blog, News | Comments Off on Securing Your Community Against Workplace Violence – FLCAJ August

Securing Your Community Against Workplace Violence – FLCAJ August

How to Handle Disgruntled Employees or Upset Residents

Preparation for workplace violence at a community should not be overlooked. Although it is a concern that is hopefully avoided, there are precautionary measures that can help prevent violence, as well as systems that can assist in handling upset employees, terminated workers, or angry residents. All of which can help keep the community safer.

First, when hiring on-site employees, the community or property manager should consider having background checks and drug screenings completed for the potential workers. These can alert the community to any previous problems or concerns. While in the office or on community property, have open conversations about community and company policies. Also, have a reporting method in place that all community employees are aware of in case someone acts suspicious or behaves violently.

If the community does not already have technology in place to help manage and monitor the property, there are many systems to be considered. These security options can help control the users of an area, verify individuals entering and exiting the community, as well as oversee certain buildings or amenities. (more…)