HOA in Brooksville | Our Client’s Story about Trespassers and Vandalism

Envera Logo

Community Snapshot

Brooksville, FL • 305 homes

In 2014, this golfing community of just over 300 homes felt there was a lack of security. An onsite guard monitored the entrance every day from 6PM to 2AM, but the entrance was open and unmonitored the rest of the time. Since a golf course, restaurant, and model homes are within the community, almost anyone had the ability to enter during normal business hours. With issues related to trespassers and vandalism at the golf course, residents frequently mentioned their concerns. The board decided their community security needed to be addressed and upgraded.

Solutions Explored:

• Full-Time, Onsite Guard – This community considered employing a full-time, onsite guard rather than part-time at night. However, this option is often cost prohibitive and did not include archiving of visitor transactions.

• Envera Systems Virtual Guard Technology – Envera Systems offered automated gate guard technology to verify visitors entering the community, record the video and audio of every transaction, and notify the community when the gate is hit or breached.

Community Decision:

The community had Envera Systems install these solutions for the community:

Virtual Gate Guard System

• MyEnvera Resident Portal for Registering Guests

Access Control System

• Barrier Arms

The Envera Systems Virtual Gate Guard was selected to monitor guests entering the community. Live guards, located at the remote Central Station, speak with and verify guests arriving at the entrance 24 hours a day, seven days a week. This is expected to deter trespassers, and only allow the entry of approved visitors.

With the video surveillance accompanying the Virtual Gate Guard, the community has the capability of accessing records should problems with a guest or otherwise occur. This includes an overall of vehicles entering the community as well as license plates. This information is expected to assist the community in knowing who caused damage at the entrance if it occurs.

The Access Control system at the resident lane gives access only to residents for entry. Residents have a credential that cannot be shared that is recognized with an RFID transponder. This is also expected to deter trespassing and allow the association and managers to determine who is authorized.

Residents living in the community have access to Envera’s website portal and app called MyEnvera. This allows residents to register their own guests, and look at their visitor history. They have the options of registering visitors as permanent or temporary, or they can deny entry to certain guests as well.

The Results:

Since installing Envera Systems’ Virtual Gate Guard system in 2014, the board believes they have created a safer environment. Ted, a board member, says “I believe the system deters some of the unwanted visitors (trespassers), as they check in. I think we have better control at night than before.”

“Envera was chosen due to the sophistication of the system…and the promise to watch our entry and exit 24/7.”

Ted says, “Envera was chosen due to the sophistication of the system…and the promise to watch our entry and exit 24/7.” He also says the community likes the fact that Envera is able to notify the board when a barrier arm is hit and needs repair after a gate strike. Plus, Envera has the ability to deliver information on who caused the damage.

MyEnvera has also made it easy for each resident to create their own guest list. Overall, Ted says, “the majority of residents are pleased with the system” and he personally believes in it. Ted recently saw Envera’s updated systems, and he believes that “Envera’s technology is going in the right direction.”

To download and share this Customer Story, please click here to download the PDF.