When a guest is not registered and automatically authorized with license plate or driver’s license technology, our trained, virtual guards will greet the guest and contact the resident he or she is going to visit. Once the resident is contacted, the virtual guard will grant or deny entry as instructed by the resident.
Two-way audio and one-way video facilitate the communication between a guest at the gated community entrance and the virtual guard at our Central Monitoring Operations Center. Accompanying cameras at the entrance record all activity and license plates for guards to see in real time, as well as refer to when needed for video retrieval or transaction reviews.